Effective Date: 10/10/2023
Introduction
This Billing Policy outlines the terms and conditions governing billing and payments for Shilajitpure (hereafter referred to as “the Website”). The Website specializes in selling one-time products and employs third-party payment processing services for secure transactions. By using the Website, you agree to abide by the terms and conditions outlined in this Billing Policy.
1. Payment Methods
The Website accepts payments for one-time products through third-party payment processors, including credit cards, debit cards, PayPal, and other payment methods supported by our chosen payment processing partners. You are responsible for ensuring that your payment information is accurate and up-to-date.
2. Product Pricing
Product prices are clearly displayed on the Website’s product pages. These prices are exclusive of any applicable taxes, which will be calculated and presented during the checkout process.
3. Taxes
Users are responsible for any applicable taxes associated with their product purchases. The Website will charge and collect taxes as required by law, where applicable.
4. Payment Security
The Website places a high priority on the security of your payment information. We employ industry-standard security measures to protect your payment data. It’s important to note that we do not store payment information on our servers. All payment data is securely transmitted to and stored by our trusted third-party payment processors.
5. Refunds and Returns
5.1 Refunds: Refund policies may vary based on the type of product you purchase. Refund terms and conditions, including eligibility and timeframes, are clearly stated on product pages, in the terms and conditions, and during the checkout process.
5.2 Returns: In the event of a damaged or incorrect product delivery, users should contact our support team promptly. We will provide guidance on the returns process and issue a refund or replacement as per the return policy.
6. Disputes and Chargebacks
If you have any issues with a product purchase, please contact our support team to resolve the issue before initiating a chargeback with your payment provider. Chargebacks may result in the suspension or termination of your account.
7. Contact Information
For any questions, concerns, or issues related to billing and payments, please reach out to our support team at info@shilajitpure.com or through our designated support channels.
8. Changes to Billing Policy
The Website may update this Billing Policy from time to time. Users will be informed of any changes to this policy via notifications on the Website, and it is your responsibility to review the policy periodically.
By using the Website and making payments through our third-party payment processors for one-time products, you acknowledge that you have read, understood, and agreed to this Billing Policy.
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